Privacy Policy
Effective 20 August 2026
TrueUnit collects the minimum needed to run a costing worksheet with an account attached. This page says exactly what that is, where it lives, and how to get it corrected or deleted. Questions: support@trueunit.co.
What we collect
- Account details
- Your email address and name, provided when you sign up — directly, or from your Google profile if you sign in with Google (we receive the basic profile: name, email, avatar; never your contacts, files, or mail).
- Your worksheet data
- The SKUs, quotes, costs, and settings you save to your account. The free worksheet's local draft stays in your browser's storage on your device until you save it to an account.
- Usage events
- First-party, privacy-respecting usage signals — pages viewed and features used (for example, that a sheet was calculated or a factory compare was opened). Tied to your account when you have one; used only to understand and improve the product. Our host, Vercel, also collects cookieless, aggregated visit and page-performance metrics for this site only.
- Payment records
- When paid plans are billed, payment is handled by Stripe. We never see or store your card number — only the plan, amount, and billing status Stripe reports back.
What we never collect
- No advertising trackers, ad pixels, or cross-site identifiers.
- No sale or renting of your data to anyone, ever.
- No analytics that follow you around the web — our usage events are first-party, and our host's site metrics are cookieless and aggregated, limited to this site.
Cookies: we set only the essential cookies that keep you signed in. There is no cookie banner because there is nothing optional to consent to.
Who processes it for us
Your data is stored and processed by the infrastructure providers the service runs on, each under their own data-processing terms:
- Vercel
- Application hosting, plus cookieless site analytics and page-performance metrics (Vercel Web Analytics and Speed Insights).
- Neon
- The Postgres database that stores accounts and saved SKUs.
- Resend
- Transactional email — password resets and account notices.
- Stripe
- Payment processing, when paid plans are enabled.
- Sign-in, only if you choose “Continue with Google.”
These providers act on our instructions to run the service; none of them may use your data for their own purposes.
How long we keep it
Account data and saved SKUs are kept for as long as your account exists. Delete your account and they are removed from the live database, with residual copies expiring from backups on the providers’ standard cycles. Local worksheet drafts live on your own device and are yours to clear at any time.
Your rights
Email support@trueunit.co to access, correct, export, or delete your data. We honor these requests for everyone, and we honor the specific rights granted by the laws that apply to you — including the GDPR if you are in the EU/EEA/UK (access, rectification, erasure, portability, objection; you may also lodge a complaint with your supervisory authority) and the CCPA/CPRA if you are a California resident (we do not sell or share personal information as those laws define it).
Children
TrueUnit is a business tool. It is not directed at children, and no one under 16 may use it.
Changes
If this policy changes in a way that matters, we post the new version here with a new effective date and email account holders about significant changes. See also the Terms of Service.